FAQ

Q: Are all the products on your site authentic?

A: I do not sell any knock-offs. Everything I sell is 100% authentic. The selling of counterfeit goods is illegal.

 

Q: Do you ship everywhere within Australia?

A:  I ship anywhere within Australia. Currently, I do not ship outside of Australia although this will change in the future.

 

Q: What shipping company do you use and how long will my item take to ship?

A:  Currently, I use Australia Post, standard shipping.  Shipping may take up to 7 days if you are located outside of Victoria. If you are within Victoria and in the metropolitan area, delivery time is about 2-3 days. Outside the metropolitan area in Victoria may take up to 5 days. Express shipping is not currently available.

 

Q: How do I make an appointment to pick up order if I choose this option?

A: When you check out, you may write a note with your order letting me know which location works for you and a time frame for pickup. But regardless of whether or not you write a note, I will send you an email in order to arrange a location, a time, and a date.